Services

Advising, intervention and coaching:

• Assist management in navigating employee issues, discipline, termination or other sensitive employment-related concerns.
• Assist clients in compliance with applicable employment laws and regulations as it relates to hiring and termination.
• Provide HR advice and coaching, via phone, emails and video conferencing.
• Impart recommendations and guidance for proper documentation for discipline.

Guides, templates and reinforcement:

• Develop HR guides and templates for compliancy and company standards.
• Provide employee classification categories and policies for employment status and benefits eligibility.
• Guidance for complying with U.S. wage and hour laws, as well as wage payment laws by addressing the scope of and compliance requirements under the federal Fair Labor Standards Act, FLSA.
• Define the compliance standards for the Family and Medical Leave Act, FMLA, under federal law as it pertains to the employer status and employee classification.

Administration, advocacy and support:

• Recommend and manage benefits administration for Medical, Dental, Vision, Life and Disability
• Establish new plans and/or administration of existing plans including Flexible Spending Account, FSA, Heath Reimbursement Account, HRA, and Health Savings Account, HSA.
• Manage the requirements and administration of COBRA, such as eligibility, enrollment, duration, the collection of premiums and payment terms.
• Manage employee communications with onboarding materials regarding benefits, along with coordination of annual open enrollment.
• Provide additional services of call center support and claims advocacy, as well as 1-800 number for employees’ questions, concerns and help with insurance claim disputes.